1. How do I join a Service Learning Trip?

   We are so excited you are thinking of volunteering on a MEDLIFE Service Learning Trip! To register for a trip, visit our Upcoming Trips page, select your preferred dates, fill out your personal details, and pay the $200 non-refundable deposit. Your spot on the Service Learning Trip will be reserved!

2. What makes a MEDLIFE Service Learning Trip unique?

   There are many organizations that offer volunteer trips to undergraduate students and volunteers. Why should you choose a MEDLIFE Service Learning Trip? Because we provide more for our patients, community members, and volunteers.
   

   For our patients:

   • We bring more than just a doctor and some medication. All Mobile Clinics are staffed by local dentists, gynecologists, nurses, and primary care doctors. We equip these professionals with the tools and supplies they need so that we can offer more than just a consult.
   • We hire local doctors and specialists. Local doctors have essential knowledge of the language, culture, and existing healthcare system of their country. They are also familiar with the symptoms and treatments of common ailments to provide our patients with a higher degree of care than would a foreign professional.
   • We provide follow-up care. MEDLIFE has employees who dedicate themselves to follow-up care with our patients year-round. When MEDLIFE sees patients during a Mobile Clinic who require additional services, we make a commitment to return and help them get the medical support they need.
   • Our priorities are driven by listening to the voices of marginalized communities. We strive to address the root causes of an issue, something only understood by physically being there, by actively listening and taking action to address structural violence.

   For our volunteers:

   • Mobile Clinics: Volunteers have the opportunity to work closely with and learn from our medical professionals, community leaders, and MEDLIFE staff. All MEDLIFE doctors are instructed to give our volunteers an educational, hands-on experience while they’re volunteering their time at our clinics.
   • Community Development: Infrastructure projects give volunteers a chance to work alongside community members and connect with them outside of the clinic setting.
   • MEDLIFE Student Chapters: MEDLIFE is an organization that relies heavily upon the contributions of our Chapters. A university or high school group provides a forum in which students who share the goal of spreading the Movement can meet to discuss global health topics, socialize, and plan for Service Learning Trips and fundraising events.
   • Further Opportunities: MEDLIFE places a great degree of responsibility on motivated undergraduate and high school student leaders who wish to become involved beyond the member level. Dedicated MEDLIFE members can apply to join the Student Advisory Board or to a local Chapter E-Board position. MEDLIFE also offers summer and year-round internships that allow students to make a direct contribution to our efforts in Latin America. Read about all our leadership opportunities here.

   Making a Difference: MEDLIFE Mobile Clinics have provided medical care to thousands of community members in Peru, Ecuador, and Costa Rica who previously did not have access to quality healthcare. Our Moving Mountains fundraising campaigns have also had a long-term positive effect on communities. MEDLIFE strives to make a lasting and significant difference in needy areas. Join us on an SLT!

    

3. Where can I attend a Service Learning Trip?

   MEDLIFE organizes Service Learning Trips in several locations: Lima, Peru; Cusco, Peru; Riobamba, Ecuador; Tena, Ecuador; San Jose, Costa Rica; Tamarindo, Costa Rica and Antigua, Guatemala.
   

   We are constantly growing the MEDLIFE Movement, and hope to expand in the coming years bringing our work to other nations.

    

4. When does MEDLIFE host Service Learning Trips?

   MEDLIFE offers several different Service Learning Trip options during students’ winter, spring, and summer breaks. A list of upcoming Service Learning Trips can be found here.

    

5. Who can volunteer on a Service Learning Trip?

   Anyone is welcome to join a MedLife service learning trip—no medical experience needed. However, the work can be physically demanding and may not be suitable for individuals with certain physical limitations. Please contact us if you have any concerns about your ability to participate.
   

   Please note that participants under 18 years of age must have the consent of their parent/guardian to participate and must be chaperoned by parents or school staff members over the age of 25. One chaperone is required per 6 minors.

    

6. What is the minimum number of volunteers needed to confirm a Service Learning Trip?

   For standard Service Learning Trips, MEDLIFE requires a commitment from a minimum of 15 volunteers to confirm a trip in all our locations, except in Costa Rica where the minimum number is 20.
   

   We can arrange trips for smaller groups, but pricing or itinerary can  vary. Alternatively, we may be able to join your group with another group. If you have a group of less than 15 and would like to travel, please contact info@medlifemovement.org to discuss your options.

    

7. Do I need to speak the local language?

   Service Learning Trip volunteers are not required to speak Spanish nor to have any previous medical experience. That being said, we encourage volunteers to familiarize themselves with basic phrases in the local language, as well as the medical and cultural landscape in the country they plan to visit.

1. What is the Service Learning Trip donation goal?

   In order to sustain our year-round work, every MEDLIFE volunteer is required to meet a donation goal to participate in their Service Learning Trip. The goal for volunteering in a one-week Service Learning Trip (including the $200 non-refundable deposit), is dependent on your SLT destination. This does not include airfare.

    

2. What does the donation goal cover?

   This donation goal covers all meals Monday through Friday (the volunteer is responsible for meals over the weekend), in-country transportation (including airport pick-up and drop-off on the Service Learning Trip start and end dates), and lodging (eight nights) during the Service Learning Trip.
   

   It also provides funding for all expenses associated with the volunteering itself (the hiring of doctors and nurses, purchase of medicine and equipment, etc.). Finally, the donation goal funds all aspects of MEDLIFE’s operating budget covering everything from staff salaries to office equipment to medical supplies, as well as patient follow-up care. Airfare is not included in the donation goal.

    

3. Do I have any additional financial obligations?

   Volunteers are required to cover their own meals and expenses during the weekend. If you wish to arrive early or stay beyond the program dates, you will be responsible for your own expenses, including hostel, meals, transportation, etc. during that time.
   

   You should have access to enough money to cover additional tours, snacks, drinks, souvenirs, medical emergencies, etc.
   

   Cash only is preferred in Ecuador (Canadian dollars are not easy to exchange in Ecuador, so be sure to have USD). Credit and debit cards are widely accepted in most of our locations.

    

4. How do I make payment towards my SLT?

   After registering for a trip, you will receive an email with a confirmation of your payment and a link to the webpage where you can make additional payments, as well as the Booking terms and conditions of your trip.
   

   In the event that you cannot pay online, please send an email to info@medlifemovement.org stating your intention to do so, along with the dates and location of your Service Learning Trip. A MEDLIFE staff member will get back to you with information on how to proceed. This email must be sent at least 72 hours before the donation goal deadline.

    

5. What would happen if a Service Learning Trip does not meet the minimum number of volunteers?

   If registration does not meet the minimum number of required volunteers by the trip deadline, the Service Learning Trip will be canceled by MEDLIFE and the MEDLIFE team will work with volunteers to find a new trip that works with their schedule. If for any reason there are no other trips that work for the volunteer, said volunteer may choose to allocate their funds raised to a different trip . If this option also does not suit the volunteer, the $200 fee will be reimbursed.

    

6. What happens if I end up canceling my trip?

   In the process of planning a Service Learning Trip, we make important commitments to the communities we serve and to the providers who help make our trips possible (accommodation, transport, catering, etc.). Because our partners rely on these commitments, we are unable to offer refunds of trip deposits in the case of trip cancelation.
   

   If for any reason you cancel your trip prior to your Full Payment Deadline, MEDLIFE will retain 100% of your deposit. If you cancel up to 30  days after the Full Payment Deadline, MEDLIFE will retain 50% of your trip payment as a cancellation penalty. If you cancel more than 30  days after your Full Payment Deadline, your trip payment is 100% non-refundable.
   

   To cancel, please send an email to info@medlifemovement.org listing your name and the dates and location of the Service Learning Trip you are registered to attend.

    

7. After I pay the $200 non-refundable deposit, when do I need to pay the remaining donation goal?

   Donation goals must be paid by the Full Payment Deadlines,which are as follows: 

   • Cusco Summer trips: 60 days prior to the SLT start date. 
   • Costa Rica and Tanzania  trips: 60 days prior to the SLT start date
   • All other trips: 45 days prior to the SLT start date

   *This  $200 USD deposit  is refundable within 72 hours of registration and non-refundable thereafter.

1. What are the passport and visa requirements?

   Volunteers need a valid passport (with at least six months of validity) and, in some cases, a visa—depending on their nationality. Vaccination requirements, such as yellow fever, also vary by destination. It’s each participant’s responsibility to check visa and health requirements based on their country. You can verify visa info here: joinsherpa.com. If you need information about this requirements, please contact us at info@medlifemovement.org.

    

2. How do I purchase my airfare?

   Volunteers are responsible for buying their own airfare. However, our team can help you in this process by providing a flight quote for your group. You can request a flight quote by emailing info@medlifemovement.org. Once your flight is booked, please make sure to add your arrival and departure information to your booking.
   

   Recommended timeframes for arrivals and departures vary depending on the location of the trip. Please find location-specific information below:

   • Cusco, Peru (Alejandro Velazco Astete Airport CUZ)
     Arrival: Saturday from 5:00 am to 2:00 pm.
     Departure: Sunday from 5:00 am to 2:00 pm.
   • Lima, Peru (Jorge Chavez Airport LIM)
     Arrival: Saturday from 5:00 pm to 11:00 pm.
     Departure: Sunday from 12:00 pm to 9:00 pm.
   • San José, Costa Rica ( Santamaria Airport SJO)
     Arrival: Saturday from 9:00 am to 2:00 pm.
     Departure: Sunday from 12:00 pm to 6:00 pm.
   • Tamarindo, Costa Rica (Liberia Airport LIR)
     Arrival: Saturday from 9:00 am to 2:00 pm.
     Departure: Sunday from 12:00 pm to 6:00 pm.
   • Antigua, Guatemala (La Aurora International Airport GUA)
     Arrival: Saturday from 9:00 am to 2:00 pm.
     Departure: Sunday from 12:00 pm to 6:00 pm.
   • Quito, Ecuador (Mariscal Sucre Airport UIO)
     Arrival: Saturday from 5:00 pm to 11:00 pm.
     Departure: Saturday from 10:00 pm to Sunday 12:00 pm.
   • Moshi, Tanzania (Kilimanjaro International Airport JRO)
     Arrival: Saturday from 6:00 pm to 12:00 am.
     Departure: Saturday from 6:00 pm to Sunday 12:00 am.

    

3. What do I do if I am arriving outside of the timeframes listed?

   If your flight arrives outside the timeframes listed you can request MEDLIFE to arrange extra transport and extra nights at the hostel. To do so, please email info@medlifemovement.org. Remember that any additional nights and transfers that are added before/after your trip because of early or late arrival are not included in the Service Learning Trip donation goal, so an extra payment will be required.  If you do not want to book an extra transfer through MEDLIFE, we strongly recommend taking certified taxi companies inside the airport.

    

4. What vaccinations do I need?

   MEDLIFE follows the Centers for Disease Control and Prevention’s recommendations and requirements. Immunization recommendations for all of our trip locations may be found on this page: www.cdc.gov/travel/destinations/list. We recommend consulting the CDC page and/or visiting a local travel clinic for more information.

    

5. How much spending money do I need?

   We recommend that you have access to at least $200 to $250 during your Service Learning Trip week to cover two days of meals, tourism activities, and any additional food, drinks, or souvenirs you wish to purchase.

    

6. How can I exchange money?

   Volunteers can easily exchange money in the locations they will visit. They can access their bank accounts via ATM or debit card and can also easily exchange cash with money-exchange officials, banks or in nearby exchange houses.
   

   Please note that Ecuador uses the USD as currency, and does not require exchange from students coming from the United States.

    

7. What should I pack?

   You should plan to look professional but dress comfortably. Jeans, shorts, polos, athletic wear, and T-shirts are all acceptable. A MEDLIFE t-shirt will be provided in all locations, but you are not required to use it. Check out our official lists of what to pack based on the city/country you will be visiting.
   Suggested items:

   • Towel
   • Comfortable walking shoes/sneakers or hiking boots for the tour and project site
   • Shorts (1-3)
   • Long pants (1-3)
   • Long and short-sleeved shirts (3-5)
   • Nice outfit for going out
   • Scrubs for Mobile Clinics (not mandatory)
   • Sunscreen
   • Sunglasses
   • Hat o cap
   • Mosquito repellant
   • Windbreaker or light rain jacket
   • Swimming wear
   • Camera, film, and battery
   • Personal medicines and toiletry items
   • Hand sanitizer
   • Passport and visa if applicable, plus a pair of printed copies of each one and one on your smartphone
   • Insurance card (health/travel)
   • Money (cash in US Dollars / Local Currency and credit cards)
   • Personal ID (Driver’s License)
   • Watch with a second hand is very useful* Sheets/bed linens will be provided by the hostel
     * Many students like to have two outfits per day, as clinic and project sites can often be dusty, muddy, or rainy

    

8. What clothing is appropriate for the activities?

   Reality Tour: Wear the MEDLIFE t-shirt provided during the Welcome Meeting, paired with comfortable clothing such as leggings or other sport wear. Choose appropriate fabric depending on the local climate,  as the activities involve extended walking and our locations vary from forest to mountain. Always wear sturdy closed shoes for this day.

   Clinic Day: It is not compulsory but  highly recommended to wear scrubs (medical uniform) if convenient for you, as they make volunteers easily identifiable and convey a professional image. If scrubs are not available, comfortable clothing such as t-shirts and leggings may be worn, though medical scrubs are always preferred.
   
   Project Day: Since activities vary depending on the location and often involve physical or hands-on tasks, volunteers are advised to wear comfortable and appropriate clothing that can get dirty or worn out without issue during the day. Avoiding sleeveless tops, crop tops, shorts or skirts. Sandals or any other open shoe are completely forbidden.

    

9. Will my electrical appliances work abroad?

   Most electronics like cell phone chargers and computers are built for multiple voltages and work fine in our locations . Bathroom items like hair dryers and straighteners are often too high voltage and require converters. Many modern devices, like smartphones, laptops, and cameras, are designed to handle a range of voltages (typically 100-240V) and frequencies, so they don’t require a converter.

   • Ecuador: 110/120 volts (same as U.S. and Canada); North American outlets (but may not be identical to U.S./Canadian outlets and thus require an adapter)
   • Peru: 220 volts (you will need a converter and adapter)
   • Tanzania: 230 volts (also you will need an adapter for type G and D outlet)
   • Costa Rica: 110 volts
   • Guatemala: 120 volts

    

10. Should I bring medical donations? What are MEDLIFE's supply needs?

    Volunteers can further support the MEDLIFE Movement by bringing medical donations on your SLT. We can use the money we save on supplies for more advanced medicine and medical specialists, such as gynecologists and dentists. By bringing just a couple small supplies, you are actually helping patients receive specialized care!

    Find lists of suggested donations based on your location below:

    • Cusco, Peru donation list
      
    • Lima, Peru donation list
      
    • Costa Rica, donation list
      
    • Riobamba and Tena, Ecuador donation list
      
    • Tanzania, donation list
      
    • Guatemala, donation list
      

    Thank you for your support!

     

11. How can my Student Chapter prepare for a Mobile Clinic?

    Many MEDLIFE Student Chapters host Service Learning Trip preparation meetings on campus before departing for their trip. This is a great way for volunteers to meet one another and address any questions or concerns students may have. We recommend that Chapters host meetings to go over useful phrases in the local language, train students in the techniques required for the Triage station (taking blood pressure, breathing rate, and pulse, etc.), and to solicit donations (medication, medical supplies) from outside sources.
    

    It is also very helpful to have students who have volunteered in past Service Learning Trips in attendance at these meetings so they can share their experiences. Please contact your SAB representative if you are interested in hosting such a meeting.
    Also, we share useful material though email and our Whatsapp groups, in our group description section.

1. What are the passport and visa requirements?

   Volunteers need a valid passport (with at least six months of validity) and, in some cases, a visa—depending on their nationality. Vaccination requirements, such as yellow fever, also vary by destination. It’s each participant’s responsibility to check visa and health requirements based on their country. You can verify visa info here: joinsherpa.com. If you need information about this requirements, please contact us at info@medlifemovement.org.

    

2. How do I purchase my airfare?

   Volunteers are responsible for buying their own airfare. However, our team can help you in this process by providing a flight quote for your group. You can request a flight quote by emailing info@medlifemovement.org. Once your flight is booked, please make sure to add your arrival and departure information to your booking.
   

   Recommended timeframes for arrivals and departures vary depending on the location of the trip. Please find location-specific information below:

   • Cusco, Peru (Alejandro Velazco Astete Airport CUZ)
     Arrival: Saturday from 5:00 am to 2:00 pm.
     Departure: Sunday from 5:00 am to 2:00 pm.
   • Lima, Peru (Jorge Chavez Airport LIM)
     Arrival: Saturday from 5:00 pm to 11:00 pm.
     Departure: Sunday from 12:00 pm to 9:00 pm.
   • San José, Costa Rica ( Santamaria Airport SJO)
     Arrival: Saturday from 9:00 am to 2:00 pm.
     Departure: Sunday from 12:00 pm to 6:00 pm.
   • Tamarindo, Costa Rica (Liberia Airport LIR)
     Arrival: Saturday from 9:00 am to 2:00 pm.
     Departure: Sunday from 12:00 pm to 6:00 pm.
   • Antigua, Guatemala (La Aurora International Airport GUA)
     Arrival: Saturday from 9:00 am to 2:00 pm.
     Departure: Sunday from 12:00 pm to 6:00 pm.
   • Quito, Ecuador (Mariscal Sucre Airport UIO)
     Arrival: Saturday from 5:00 pm to 11:00 pm.
     Departure: Saturday from 10:00 pm to Sunday 12:00 pm.
   • Moshi, Tanzania (Kilimanjaro International Airport JRO)
     Arrival: Saturday from 6:00 pm to 12:00 am.
     Departure: Saturday from 6:00 pm to Sunday 12:00 am.

    

3. What do I do if I am arriving outside of the timeframes listed?

   If your flight arrives outside the timeframes listed you can request MEDLIFE to arrange extra transport and extra nights at the hostel. To do so, please email info@medlifemovement.org. Remember that any additional nights and transfers that are added before/after your trip because of early or late arrival are not included in the Service Learning Trip donation goal, so an extra payment will be required.  If you do not want to book an extra transfer through MEDLIFE, we strongly recommend taking certified taxi companies inside the airport.

    

4. What vaccinations do I need?

   MEDLIFE follows the Centers for Disease Control and Prevention’s recommendations and requirements. Immunization recommendations for all of our trip locations may be found on this page: www.cdc.gov/travel/destinations/list. We recommend consulting the CDC page and/or visiting a local travel clinic for more information.

    

5. How much spending money do I need?

   We recommend that you have access to at least $200 to $250 during your Service Learning Trip week to cover two days of meals, tourism activities, and any additional food, drinks, or souvenirs you wish to purchase.

    

6. How can I exchange money?

   Volunteers can easily exchange money in the locations they will visit. They can access their bank accounts via ATM or debit card and can also easily exchange cash with money-exchange officials, banks or in nearby exchange houses.
   

   Please note that Ecuador uses the USD as currency, and does not require exchange from students coming from the United States.

    

7. What should I pack?

   You should plan to look professional but dress comfortably. Jeans, shorts, polos, athletic wear, and T-shirts are all acceptable. A MEDLIFE t-shirt will be provided in all locations, but you are not required to use it. Check out our official lists of what to pack based on the city/country you will be visiting.
   Suggested items:

   • Towel
   • Comfortable walking shoes/sneakers or hiking boots for the tour and project site
   • Shorts (1-3)
   • Long pants (1-3)
   • Long and short-sleeved shirts (3-5)
   • Nice outfit for going out
   • Scrubs for Mobile Clinics (not mandatory)
   • Sunscreen
   • Sunglasses
   • Hat o cap
   • Mosquito repellant
   • Windbreaker or light rain jacket
   • Swimming wear
   • Camera, film, and battery
   • Personal medicines and toiletry items
   • Hand sanitizer
   • Passport and visa if applicable, plus a pair of printed copies of each one and one on your smartphone
   • Insurance card (health/travel)
   • Money (cash in US Dollars / Local Currency and credit cards)
   • Personal ID (Driver’s License)
   • Watch with a second hand is very useful* Sheets/bed linens will be provided by the hostel
     * Many students like to have two outfits per day, as clinic and project sites can often be dusty, muddy, or rainy

    

8. What clothing is appropriate for the activities?

   Reality Tour: Wear the MEDLIFE t-shirt provided during the Welcome Meeting, paired with comfortable clothing such as leggings or other sport wear. Choose appropriate fabric depending on the local climate,  as the activities involve extended walking and our locations vary from forest to mountain. Always wear sturdy closed shoes for this day.

   Clinic Day: It is not compulsory but  highly recommended to wear scrubs (medical uniform) if convenient for you, as they make volunteers easily identifiable and convey a professional image. If scrubs are not available, comfortable clothing such as t-shirts and leggings may be worn, though medical scrubs are always preferred.
   
   Project Day: Since activities vary depending on the location and often involve physical or hands-on tasks, volunteers are advised to wear comfortable and appropriate clothing that can get dirty or worn out without issue during the day. Avoiding sleeveless tops, crop tops, shorts or skirts. Sandals or any other open shoe are completely forbidden.

    

9. Will my electrical appliances work abroad?

   Most electronics like cell phone chargers and computers are built for multiple voltages and work fine in our locations . Bathroom items like hair dryers and straighteners are often too high voltage and require converters. Many modern devices, like smartphones, laptops, and cameras, are designed to handle a range of voltages (typically 100-240V) and frequencies, so they don’t require a converter.

   • Ecuador: 110/120 volts (same as U.S. and Canada); North American outlets (but may not be identical to U.S./Canadian outlets and thus require an adapter)
   • Peru: 220 volts (you will need a converter and adapter)
   • Tanzania: 230 volts (also you will need an adapter for type G and D outlet)
   • Costa Rica: 110 volts
   • Guatemala: 120 volts

    

10. Should I bring medical donations? What are MEDLIFE's supply needs?

    Volunteers can further support the MEDLIFE Movement by bringing medical donations on your SLT. We can use the money we save on supplies for more advanced medicine and medical specialists, such as gynecologists and dentists. By bringing just a couple small supplies, you are actually helping patients receive specialized care!

    Find lists of suggested donations based on your location below:

    • Cusco, Peru donation list
      
    • Lima, Peru donation list
      
    • Costa Rica, donation list
      
    • Riobamba and Tena, Ecuador donation list
      
    • Tanzania, donation list
      
    • Guatemala, donation list
      

    Thank you for your support!

     

11. How can my Student Chapter prepare for a Mobile Clinic?

    Many MEDLIFE Student Chapters host Service Learning Trip preparation meetings on campus before departing for their trip. This is a great way for volunteers to meet one another and address any questions or concerns students may have. We recommend that Chapters host meetings to go over useful phrases in the local language, train students in the techniques required for the Triage station (taking blood pressure, breathing rate, and pulse, etc.), and to solicit donations (medication, medical supplies) from outside sources.
    

    It is also very helpful to have students who have volunteered in past Service Learning Trips in attendance at these meetings so they can share their experiences. Please contact your SAB representative if you are interested in hosting such a meeting.
    Also, we share useful material through email and our WhatsApp groups, in our group description section.

1. Who will pick me up from the airport?

   If you arrive within the scheduled timeframe, a MEDLIFE staff member will coordinate your arrival via WhatsApp and will be waiting at the airport to transport you to your hostel. You can identify our staff by a MEDLIFE t-shirt and/or a MEDLIFE sign.
   

   If you arrive outside the specified timeframe, MEDLIFE can still arrange additional transportation from the airport; however, the cost must be covered by the volunteer. Fees vary depending on the location,  please contact info@medlifemovement.org with your trip dates and destination to receive the exact cost.
   

   In the event you cannot locate the MEDLIFE representative or if your flight schedule changes unexpectedly, please call or send a message via SMS or WhatsApp to your designated Service Learning Trip staff members. All necessary contact information will be provided to you by email and is also available on our website.

    

2. What should I do if my flight is delayed or canceled?

   If your flight is delayed or canceled, contact the MEDLIFE Staff through the official Whatsapp group of your SLT.

    

3. Who leads the Service Learning Trips?

   Service Learning Trips are led by a combination of local operations coordinator and trip leader, with the help of local doctors and community leaders. Your Trip Leader will be available 24/7 for any assistance that you may need.

    

4. Where do volunteers stay?

   MEDLIFE ensures that all Service Learning Trip volunteers are accommodated in clean, safe, and reputable hostels, along with their Trip Leader. All the hostels where we stay have basic amenities like electricity, running water, showers, internet access, clean linens, and safe-lock boxes for valuables. Water and healthy food are always available at the hostel or nearby places. However, please note that we cannot guarantee that you will stay at one of these hostels, as the specific hostel details might change. A MEDLIFE representative will provide you with the updated details regarding your accommodation in advance of your trip.

   LIMA, PERU   NAIA Miraflores – formerly Selina Miraflores Lima Location: Calle Alcanfores 465, Miraflores 15074, Peru Phone: +51  991 870 093   QEMA Lima Location: Calle Alcanfores 329, Lima 15074 Phone: +51 908 731 234	TENA, ECUADOR   Hostel CLUB DEL ORIENTE Location: Sector Pitunyacu Km. 2, Via Archidona, Baeza, Napo Phone: +593 062 889 174	RIOBAMBA, ECUADOR   HOSTERÍA BAMBÚ Location: Pedro Vicente Maldonado y Saint Amand Montrond Phone: +593989190690
   CUSCO, PERU   Hostel San Francisco Pardo Location: 998 Regional, Cusco, Perú Phone: +51 949 338 652	QUITO, ECUADOR   Ricks hostel  Location: Jerónimo Carrión E7-26, Quito 170143, Ecuador Phone: +593 2-222-2522	TAMARINDO, COSTA RICA   Hostel Pueblo Dorado  Location: Camino Principal 1100, Provincia de Guanacaste, Tamarindo, 50309, Costa Rica Phone: +506 2653 0008     Pupa House Location: C. Cerritos, Provincia de Guanacaste, Tamarindo Phone: +506 6348-4070
   SAN JOSE, COSTA RICA   KC hostel  Location: 25 Oeste Contraloría 175 Sur, C. 54, San José, Morenos, 1008 Phone: +506 2519 4100	ANTIGUA, GUATEMALA   Socialtel Antigua Location: 6a Avenida Norte 43A, Antigua Guatemala, Guatemala Phone: +502 7832 1386	KILIMANJARO, TANZANIA   Weru Weru Royal Lodge Location: Makoa Rd, off Moshi Arusha Highway, Kimashuku, Moshi, Kilimanjaro, 25304 Stella Maris Lodge Address: Arusha – Himo Rd, Tanzania Phone: +255 743 663 244

    

5. How do room arrangements work?

   You will share a room with other people separated by gender. However, all the people in the room will be MEDLIFE volunteers. As much as we can, we will try to allocate your rooms with people from your own Chapter or school. You will never share a room with someone who is not connected to MEDLIFE. Bathrooms are shared with your roommates or with the group, depending on the accommodation. You can request for a room upgrade at an extra cost if you want or need specific room arrangements.

    

6. Does the hotel have wifi? Will I need to bring my computer?

   All MEDLIFE hostels have wifi, though signal strength may vary by location (e.g. Tanzania). We highly recommend that students leave their computers at home. You will have no pressing use for them, and bringing them.

    

7. What kinds of meals will be provided?

   Breakfast is provided every day, typically juice/tea/coffee, fruit, bread, and eggs; local options may be also available. A box lunch that includes a sandwich or wrap, a piece of fruit, a salty and a sweet snack is provided during volunteer days. However, the contents may vary depending on the destination. We never serve pork, fish or sea food in any of our meals
   

   Local food as dinner will be provided on weekdays at the hostel or a restaurant (depending on the destination). Water is provided during weekdays, but volunteers are required to bring their own reusable water bottle. Additional food and drinks may be ordered for an extra cost by the volunteer.
   

   Meals are provided Monday to Friday of the Service Learning Trip. Volunteers are responsible for financing their meals on weekends. MEDLIFE ensures that all food provided during the SLT is safe for volunteer consumption.

    

8. What if I have dietary restrictions?

   When registering for a Service Learning Trip, you will be asked to select your meal preferences. Options include regular, no lactose, no gluten, vegan, and vegetarian. When selecting the “regular” option, chicken (and sometimes red meat) will be included in your meals.
   

   There will be a “Medical Notes/Allergies” box to add any dietary restrictions not included in the list. MEDLIFE will accommodate food allergies as long as we have advanced notice.

9. Is it safe to drink local water?

   For personal hygiene like showering and brushing your teeth, tap water is suitable. However, to ensure adequate hydration (1-2 liters daily), we advise drinking bottled or filtered water at all our locations.

    

10. What is the weather like?

    It is impossible to predict with certainty what weather will be like during Service Learning Trips, but these are good guidelines to follow when packing for your trip. Online weather reports are often quite unreliable, even when consulted right before heading to your destination. We always recommend packing clothes that you can layer in order to accommodate climate changes.
    

    Peru: Seasons are opposite from the United States and Canada. If traveling to Lima or Cusco during the U.S. winter or spring (November – April), Lima will be very hot and dry. Cusco is in its rainy season during this time and will be very cold and wet. During U.S. summer (May-August), Lima will most likely be chilly and damp, while Cusco will likely be cold but sunny.
    

    Ecuador: The high elevation in Riobamba the high elevation makes for cold mornings and warmer afternoons with very powerful sunshine. Tena, Ecuador is located in the tropical Amazonian region and is always humid and hot.
    

    Costa Rica: March is the hottest month in Tamarindo with an average temperature of 29°C (84°F) and the coldest is September at 26°C (79°F). The wettest month is September, with an average of 359mm of rain.
    

    Guatemala: The average yearly temperature in Guatemala is 75-80°F (24-27°C). The country experiences little to no rain between December and April. Evenings can be chilly so be sure to bring at least one long-sleeve sweatshirt.
    

    Tanzania: Rainy season (March to June) is cloudy and temperatures are about 60ºF (15ºC). Heavy rains are common during this time of the year so don’t forget your raincoat and waterproof shoes! Summer weather is hot and sunny at about 84ºF (29ºC) . Tanzania is close to the equator and therefore the sun is very strong, UV protection is recommended for all volunteers.

     

11. What does a volunteer do?

    Service Learning Trips would not be possible without the support of our volunteers! Students have the opportunity to work closely with and learn from our medical professionals as they identify individual patients who require further treatment. They work with our staff at patient intake, triage, consultations, pharmacy and in our toothbrush station. Volunteers also help run our educational programs and shadow the local doctors, dentists, nutritionists, and gynecologists.(Stations can vary according to your SLT destination)
    

    The typical week includes three days volunteering on-site at the Mobile Clinic, one day working with local community members on a development project (i.e. a stair or bathroom construction project), and one day of community learning. Click here for a sample itinerary.

     

12. What time do the days start and end?

    On weekdays, the day usually begins at 7:00 am with breakfast. At 8:00 am, you’ll depart from the hostel to the activity site. The day typically ends between 2:00 pm and 5:00 pm, depending on the activity. Dinner is scheduled between 6:00 pm and 7:00pm.
    

    Once on the trip, your Trip Leader will provide you with the full itinerary, including daily schedules and reminders for the next day. If there are any changes to the activities, you’ll be informed as soon as possible.
    

    Please keep in mind that while we plan carefully, flexibility is important. Activities may run longer than expected due to factors such as the number of patients, community accessibility, or the workload on projects.

     

13. Are there rules about using cell phones or social media?

    Yes. We expect all volunteers to act professionally during activities. Using cell phones during patient consultations is not allowed. You may carry your phone, but please use common sense and avoid distractions during activities.
    

    • Regarding social media, we ask that you respect the privacy and dignity of the communities we serve:
      
    • Do not take photos of patients or community members without their consent.
      
    • Our staff will take photos of you and the activities, which you are welcome to use and share.
      
    • If you’d like to take photos of children, always ask for verbal consent from their parents first.

    However, we recommend not posting photos of children on social media.

    These rules are in place to protect our patients and ensure a respectful, professional experience for everyone.

     

14. How does my work benefit the community?

    Your work has a direct and lasting impact on the communities we serve. Through your participation in Mobile Clinics and development projects, you help provide access to healthcare, education, and infrastructure that families would otherwise struggle to receive.
    

    In the Mobile Clinics, you assist local doctors and health professionals in bringing free, high-quality care to underserved communities. This helps identify and treat patients who often cannot access the formal healthcare system. When you participate in development projects (such as building staircases, water systems, or sanitation facilities), you help improve living conditions and reduce barriers that communities face every day.
    

    In short, your time and effort don’t just make a difference for one week — they contribute to MEDLIFE’s broader mission of building a world free from the constraints of poverty.

     

15. Can I travel before or stay after the program?

    Yes, this is possible. MEDLIFE offers Pre- and Post-Tour options depending on the program location, which allow volunteers to extend their stay beyond the official dates. In the event that you plan to arrive prior to the start of the program, we kindly request that you notify us in advance so we can properly assist you if needed. Likewise, if you choose to remain after the program concludes, it is important to inform us so that we may take this into account and, if necessary, provide guidance, recommendations, touristic services or others to ensure your continued safety and well-being.

     

16. How many students volunteer on each Service Learning Trip?

    The number of volunteers varies by location, but MEDLIFE typically hosts between fifteen and fifty volunteers on each trip. If one trip is particularly popular, MEDLIFE does its best to divide the group into smaller, simultaneous groups. In these cases, MEDLIFE tries to keep all volunteers from the same university or group together.

     

17. What are the grounds for dismissal from a Mobile Clinic, and the subsequent consequences if forced to leave?

    As stated in our volunteer agreement, volunteers must obey all established rules for MEDLIFE Service Learning Trips. Failure to comply will result in a ban from volunteering in any event related to the Service Learning Trip, and/or from staying in the hostel that is designated for Mobile Clinic volunteers. In general, grounds for dismissal will include: breaking the law in the host country, inappropriate or unprofessional behavior towards patients or employees, use of illegal substances, or abuse of alcohol. Rules are subject to change from clinic to clinic as our cultural areas are different and require different behavior.

     

18. Are there cultural norms I should be aware of in the countries I will visit?

    As with any new place you visit, you should be aware that the cultural and social norms are probably different from your own. MEDLIFE provides volunteers with resources to prepare them for cultural differences, including our Volunteer Handbooks and an in-destination orientation meeting. Please check your WhatsApp group description of your SLT.

     

19. Are there any restrictions or requirements for what clothing I should wear?

    In Peru, Ecuador, Costa Rica and Guatemala there are no strict rules in place regarding what you can and can’t wear. In any country,  modesty is always encouraged as it will draw less unnecessary or potentially unwanted attention. Our outward  appearance is the first impression anyone will have of our team, so we want to be respectful and professional  to instill confidence in the care we provide. In Tanzania clothing should be modest and not transparent. Covered shoulders: Do not wear tank top or vests that leave the shoulders bare. Avoid tight-fitting garments unless worn in combination with a skirt or dress (leggins are permitted). No low-cut tops: Steer clear of tops that expose the chest area. Conceal midriff/stomach area. Skirts should be longer than knee length. Shorts are not permitted.

     

20. What if I need to return home early from a trip due to illness, family emergency, etc? Is there any sort of financial reimbursement?

    If a volunteer needs to return home at any time, MEDLIFE will help coordinate any arrangements needed as much as the circumstances allow us to. Unfortunately, there is no reimbursement if a volunteer needs to leave early as the donation goes towards covering all Mobile Clinic expenses ahead of time. will only occasion unnecessary risk of theft or damage. Please note that in certain communities there may also be limited or no cell phone signal.

     

21. Will I receive a certificate of participation?

    Upon completing your Service Learning Trip, you will receive a Certificate of Service. This certificate acknowledges 40 hours of service, encompassing shadowing healthcare professionals at a Mobile Clinic and volunteering in a development project within a low-income community.
    

    Your certificate will be issued automatically after you complete the feedback survey provided at the end of your trip.

     

22. Can I use my SLT experience on my resume?

    Yes! Many of our SLT volunteers put their experience on their resumes. Whether you’re applying to medical school or simply want to display your altruism and experience working with people, listing a Service Learning Trip always looks great on a resume.

1. What safety precautions does MEDLIFE have in place?

   MEDLIFE staff place the most outstanding value on the safety of our volunteers. We meet all incoming students at the airport and accompany them to the hostel via private transportation. Volunteers use solely private transportation throughout the entire week (to/from the airport, clinic sites, and touristic activities).
   

   Volunteers are advised to leave the hostel only during the day, preferably in groups, and not to leave at night. Our team is always present in the communities where we conduct Service Learning Trips.
   

   During our Mobile Clinics, we welcome all members of the local communities. As expected, some patients may arrive already ill and possibly contagious. While MEDLIFE does not intentionally operate in outbreak zones or high-risk areas, it is still possible that volunteers may encounter patients with illnesses such as, but not limited to, Tuberculosis, Dengue Fever, Yellow Fever, Typhoid, Zika, Hepatitis B, and HIV among others. To protect ourselves from unnecessary risk and to protect the communities from the pathogens that we as a group are bringing to the area, we ask that volunteers adhere to the following indications:
   

   Every volunteer will be provided with a mask. Its use is mandatory at all times during medical service at the Mobile Clinics. Likewise, the use of protective gloves is also required in certain stations. We encourage volunteers to change gloves between patients when necessary.

    

2. What happens if there is an emergency?

   MEDLIFE has specific and intricate emergency protocol processes. All of our staff is completely briefed on what to do in case of operational or medical emergencies in every location. We are also covered by emergency medical insurance. (see below)
   

   If you have specific questions, please reach out to info@medlifemovement.org.

    

3. Is health insurance included for Medical Emergencies?

   Your trip includes comprehensive emergency medical insurance, covering unforeseen medical emergencies that may arise during your travels. This insurance policy features a $250 deductible, meaning you will be responsible for the first $250 of any covered medical expenses. Once the deductible is met, the policy provides coverage up to a maximum of $250,000 for eligible medical emergencies.
   It is important to note that all medical emergency expenses must initially be paid by the participant.

   After payment, you can then submit a claim with the insurance company for reimbursement. We recommend keeping all receipts, medical reports, and any other relevant documentation to facilitate a smooth and timely claims process.
   

   Trip cancellation insurance is not included. We highly recommend purchasing trip cancellation insurance, which will allow you to cancel for any reason. You can contact info@medlifemovement.org for more information about our insurance options.

    

4. What should I do in case of an accident or theft?

   If personal valuables, such as credit cards, are unfortunately stolen, it is imperative to contact your bank immediately to report the theft and block the compromised card. This swift action is crucial to prevent unauthorized transactions and protect your financial security. Many banks offer 24/7 hotlines for this purpose, and it’s advisable to have these numbers readily accessible, perhaps stored in your phone or a secure physical location separate from your wallet.

   In the event of a lost or stolen passport, rest assured that your Trip Leader or other designated MEDLIFE Staff will provide comprehensive assistance. They are well-versed in the necessary procedures and will guide you through the process of obtaining a safe conduct document or a new passport. A safe conduct document is a temporary travel document issued by your embassy or consulate that allows you to return to your home country. Obtaining a new passport may involve visiting your country’s embassy or consulate, filling out applications, providing identification, and potentially paying a fee.

   Your MEDLIFE Staff will help coordinate these steps, provide translations if needed, and ensure you have the necessary support to navigate the bureaucratic process efficiently and safely, minimizing disruptions to your travel plans.

    

5. Is Peru Safe?

   Yes, Peru is safe for travelers, but like any destination, it’s important to exercise caution. While most visits are trouble-free, being aware of your surroundings and following standard travel safety precautions are key. MEDLIFE ensures the safety of all participants on our service learning trips by providing comprehensive pre-trip information, in-country support, and adhering to established safety protocols. We work closely with local communities and authorities to ensure a secure and enriching experience for our volunteers. However, we always recommend that travelers stay informed about current conditions and follow guidance from local authorities and our on-the-ground staff during their visit.

    

6. Is Ecuador Safe?

   Ecuador is safe for travelers, but as with any destination, it’s important to take standard safety precautions. Petty crime can occur, especially in tourist areas, so it’s wise to stay vigilant, avoid displaying valuable items, and be aware of your surroundings. MEDLIFE ensures participants’ safety during service learning trips by providing detailed safety guidelines, offering in-country support, and coordinating closely with local partners. We advise all volunteers to follow the guidance provided by MEDLIFE and local authorities to ensure a safe and enriching experience while in Ecuador. Always stay informed about the current situation and adhere to recommended safety practices during your visit.

    

7. Is Costa Rica Safe?

   Costa Rica is widely regarded as one of the safest countries in Central America, known for its stable political climate and friendly locals. However, as with any travel destination, it’s important to exercise common sense and adhere to basic safety precautions. Petty theft and street crime do occur, especially in more touristy areas. MEDLIFE ensures that participants in our programs are well-informed about Costa Rica safety, providing guidelines and support to ensure a secure experience. While enjoying the natural beauty and vibrant culture of Costa Rica, always stay aware of your surroundings and follow the safety advice provided by MEDLIFE and local authorities.

    

8. Is Tanzania Safe?

   Tanzania is considered safe for travelers, with many tourists enjoying trouble-free visits each year. However, as with any destination, it’s crucial to prioritize Tanzania safety by staying informed about local conditions and adhering to general travel safety tips. Petty theft and opportunistic crime can occur, particularly in urban areas. When planning your travel to Tanzania, especially with MEDLIFE, rest assured that we provide comprehensive safety guidelines and in-country support to ensure a secure and positive experience. Always be vigilant, follow the safety protocols advised by MEDLIFE, and stay updated on the latest travel advisories for a safe journey in Tanzania.

    

9. Is Guatemala safe?

   Guatemala, like any country, has areas that are safer than others. While major tourist destinations and popular cities generally experience lower crime rates, it’s always important to exercise caution and be aware of your surroundings, especially in less familiar areas or at night. The government has made efforts to increase security in tourist zones, and many visitors have enjoyable and safe experiences. However, it’s advisable to stay informed about current travel advisories and to take standard precautions such as avoiding overt displays of wealth, being mindful of personal belongings, and using reputable transportation. For the most up-to-date information on safety and security, it’s recommended to consult your government’s travel advisories and local embassy resources before and during your trip.

1. How can I stay involved with MEDLIFE?

   There are many ways you can keep helping and growing with MEDLIFE throughout the year. Whether you want to make a bigger impact or just stay connected, here are some cool options:

   • Join a MEDLIFE Chapter:Get involved with a MEDLIFE chapter at your school or in your community. You can take part in local events, help raise awareness, and even plan more service trips. 
   • Organize Trips: Why not share your passion for helping others? You can set up a MEDLIFE trip for your friends, family, or community members to get more people involved. 
   • Lead Fundraising Efforts: Fundraising is super important for supporting MEDLIFE’s work. You could organize events or campaigns to raise money for health, education, and development projects in underserved communities. 

   Volunteer Year-Round: Look for ways to keep volunteering with MEDLIFE after your trip. This could be remote work, joining awareness campaigns, or even interning with MEDLIFE to learn more about how a global non-profit operates.

    

2. Can I apply to be part of MEDLIFE staff?

   MEDLIFE volunteers, who are e-boarders or active members of a MEDLIFE Chapter and  have already been part of an SLT can apply for a 3-months Summer Internship. This is a hands-on experience in Lima, Peru, where students support Service Learning Trips, patient follow-ups, and community development projects. Interns rotate across Operations, MED Programs, MED International, and Marketing teams, gaining exposure to global health, education, and NGO management. Housing, utilities, and local work transportation are covered, while interns cover airfare and personal expenses. This unpaid role offers professional growth, leadership development, and the chance to make a lasting impact on MEDLIFE’s partner communities. To learn more about the Internship please contact info@medlifemovement.org.

    

3. What happens to our patients after a Mobile Clinic ends?

   When our Mobile Clinic doctors identify a patient who requires treatment that the Clinic itself is unequipped to provide, MEDLIFE’s in-country staff then follows up with that patient individually after the Clinic ends to ensure they receive whatever additional care they need. Click here to read more about patient follow-up care.

    

4. What other initiatives does MEDLIFE have?

   MEDLIFE operates several specialized divisions, each dedicated to a unique aspect of our mission. Smiles Movement focuses directly on dental Service Learning Trips, bringing essential oral healthcare to communities in need. For our development and infrastructure SLTs, we have Safe Homes Movement, which focuses on creating safer, more sustainable living environments for our partner communities. For volunteers looking to combine service and travel, Engaged Education is focused on providing culturally immersive travel-based service trips. And, for anyone seeking to donate directly to our service work, there is the Moving Mountains campaign. All funds from Moving Mountains goes towards assisting our partner communities in accessing healthcare, infrastructure, and education.

MEDLIFE is a tax-exempt 501(c)(3) nonprofit organization.